Pricing

One subscription price. Pick the instance that fits your workload.

Every tier costs the same — the choice is about capacity, not budget. Subscriptions are billed through AWS Marketplace; the AWS infrastructure the instance runs on (EC2, Amazon Bedrock) is billed separately, hourly, direct from AWS to your account.

TierBest forInstance typeMonthlyAnnual
Starter
Single-user or small-team reporting m5.large $1,250
per month
$12,500
per year
Growth
Concurrent users, regular reporting cycles m5.xlarge $1,250
per month
$12,500
per year
Scale
Larger result sets, more concurrent users m5.2xlarge $1,250
per month
$12,500
per year
Enterprise
Heavy, high-frequency reporting workloads m5.4xlarge $1,250
per month
$12,500
per year
AWS infrastructure — the EC2 instance and Amazon Bedrock usage — is billed separately, hourly, directly to your AWS account by AWS.

Every tier includes

  • All product features and reporting formats
  • Choice of Claude model tier (Opus, Sonnet or Haiku)
  • Standard email support for the contract duration
  • Bug fixes and security updates as new versions

Billed separately by AWS

  • EC2 instance costs for the tier you choose
  • Amazon Bedrock model-invocation usage
  • Any additional storage or data transfer

These charges are billed hourly, directly to your own AWS bill — Mobilist, Inc. never sees or handles them.

Before you subscribe

Do I need to do anything before I launch?

Yes — enable Amazon Bedrock model access for your chosen Claude model, in the AWS region you plan to deploy to. It's a one-time, account-level approval in the AWS Console and usually completes within minutes.

Can I change instance size after launch?

Yes. Update the CloudFormation stack's instance-type parameter and redeploy — your database connection, configuration and reports all stay in your AWS account throughout.

What's the refund policy?

Subscriptions are non-refundable once activated, except for a deployment failure caused by a defect Mobilist, Inc. cannot resolve within 5 business days, or an accidental/duplicate purchase reported within 7 days. AWS infrastructure costs are billed and refunded by AWS directly, not through Mobilist, Inc.

How do I reach support?

Email support with your AWS account ID and order ID. Response targets: 8 business hours for critical issues, 1 business day for high-priority, 2 business days for standard requests — Monday to Friday, 9:00 AM–6:00 PM Pacific Time.

Ready to pick a tier?

Every Logos product is available directly on AWS Marketplace.

View products on AWS Marketplace
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